The Heart Behind YCIOP

Meet Our Founder — Ruth Clery Wells, RN

YCIOP Home Care LLC was founded by Ruth Clery Wells, RN, whose calling to care for others grew from a longstanding desire to serve older adults, individuals recovering from illness or injury, and families navigating changing care needs.

With a background in nursing and healthcare administration, Ruth understands that quality care requires more than completing tasks or providing a clinical service. It requires listening carefully, recognizing changes, communicating with families and healthcare professionals, protecting dignity, and understanding the person behind the care need.

Her vision for YCIOP was to create an organization where people could receive dependable, individualized care while families could feel informed, respected, and supported.

Today, YCIOP provides care through two connected branches: YCIOP Home Care, offering non-medical assistance with everyday living, and YCIOP Home Health, providing skilled healthcare services for individuals whose needs require professional clinical care.

Although the services may differ, the standard remains the same: every person deserves to be treated with dignity, compassion, respect, and professionalism.

A Personal Standard of Care

Ruth believes that when a family invites a caregiver or healthcare professional into their home, they are placing something deeply personal in that person's hands—their comfort, privacy, safety, and often the well-being of someone they love.

That responsibility should never be taken lightly.

Her goal for YCIOP is to build a care organization where families can expect thoughtful communication, individualized attention, professional accountability, and genuine concern for the people being served.

Your Care Is Our Priority.

 


 

Professional Leadership

YCIOP is led by Ruth Clery Wells, RN, whose professional background includes nursing and healthcare administration. Her experience provides a foundation for understanding both the clinical and personal sides of care and the importance of thoughtful coordination, communication, and accountability.

At YCIOP, professional leadership means more than overseeing services. It means establishing standards for how care is delivered, supporting the people who provide that care, listening to patients and families, and recognizing when a person's needs may be changing.

Through both YCIOP Home Health and YCIOP Home Care, our goal is to provide care that is organized, individualized, respectful, and responsive to each person's circumstances.

We believe families should know who is responsible for the organization caring for their loved one—and should feel comfortable asking questions, expressing concerns, and participating in decisions about care.

Why YCIOP Was Founded

YCIOP began with a longstanding desire to serve older adults, individuals recovering from illness or injury, and families who need dependable support as care needs change.

Ruth's vision was to create more than a service that simply sends someone into a home. She wanted YCIOP to recognize the whole person—their health, independence, routines, preferences, dignity, and the people who care about them.

That vision continues to shape YCIOP today.

Some individuals need skilled nursing or therapy following an illness, surgery, injury, or hospitalization. Others may need assistance with personal care, companionship, meals, transportation, or everyday activities. Sometimes those needs change over time.

YCIOP was created to help families navigate those changes with a connected approach to care, while recognizing that skilled home health and non-medical home care have different roles and responsibilities.

Our purpose is simple: to provide thoughtful care that helps people remain as safe, comfortable, informed, and independent as possible while giving families a trusted partner along the way.

What Families Can Expect From YCIOP

Inviting someone into your home to care for a loved one is a significant decision. Families deserve to know what they can expect from the organization providing that care.

At YCIOP, families can expect:

Respect for the individual
Care is provided with attention to dignity, privacy, preferences, routines, and personal choices.

Clear communication
We believe patients and families should receive understandable information and have opportunities to ask questions and share concerns.

Individualized care
Care should reflect the person's needs rather than treating every client the same.

Professional accountability
Our team is expected to follow established responsibilities, communicate appropriately, and work within the scope of the services being provided.

Attention to safety
Safety concerns, changes in condition, and other issues that may affect a person's well-being should be recognized and addressed appropriately.

Family partnership
Families are an important part of the care experience. When appropriate, we work with patients, families, caregivers, and other members of the healthcare team to support continuity of care.

A commitment to quality
We believe quality is found in the details—from how someone is welcomed into the home to how carefully care needs are followed, communicated, and reviewed.

Our responsibility is not simply to provide a service. It is to treat the opportunity to care for another person as a responsibility worthy of trust.

Our Mission

Our mission is to provide dependable, individualized care that respects each person's dignity, supports independence, and helps patients and families navigate changing care needs with confidence.

Our Vision

We envision a community where individuals can receive thoughtful, professional care while remaining connected to the people, routines, and environments that matter to them.

Our Core Values

Dignity — We respect every person's individuality, privacy, choices, and right to be treated with compassion.

Integrity — We believe trust is built through honesty, accountability, and doing what we say we will do.

Compassion — We recognize that care involves a person, not simply a condition or task.

Professionalism — We hold ourselves to standards of responsible, respectful, and dependable service.

Communication — We believe good care depends on listening, sharing appropriate information, and keeping the people involved in care connected.

Quality — We strive to provide thoughtful care with attention to safety, individual needs, and the details that matter to each person and family.

Our Motto

Our motto, "treat your client as if he or she is the most important person in the world," guides everything we do. It's not just a saying; it's the heart of our care philosophy.

A Message From Our Founder

When a family welcomes a caregiver or healthcare professional into their home, they are placing a great deal of trust in that person and in the organization behind them.

I understand the importance of that trust, and it is one of the reasons YCIOP was created.

My hope is that every person we serve feels respected, heard, and cared for as an individual—not simply as a client or patient. I also want families to know that their questions, concerns, and involvement matter.

Whether someone needs skilled home health services, non-medical assistance, or support as their care needs change, our responsibility is to provide care with professionalism, compassion, and respect.

Thank you for considering YCIOP to be part of your care journey.

— Ruth Clery Wells, RN
Founder, YCIOP Home Care LLC